Partners

Angel.com offers industry-leading IVR (Interactive Voice Response) and call center solutions that empower organizations to deliver world-class customer service. A fully-hosted solution, Angel.com makes it possible to simply and cost-effectively build, manage, and deploy a complete, high quality IVR or call center application.

The Institute for Global Work (IGW) is a groundbreaking new research center made possible by a gift from the Keane Foundation to the Boston University School of Management.

The IGW serves as an influential driver of research and thought leadership—one that shapes and guides leading-edge practices pertaining to global business processes. With a mandate to foster partnership between industry and academia, the institute works collaboratively with member companies, worldwide academic bodies, and think tanks to generate compelling research that motivates managers to think and work differently on a global scale.

DemandVoice builds, maintains, and grows voice infrastructure... so you don't have to! DemandVoice is a standards based voice application hosting service. Voice platforms are housed in superior quality, fully redundant, geographically dispersed, carrier neutral facilities designed for security, reliability, and high capacity.

Hosting.com provides hybrid hosting solutions, enterprise colocation, cloud hosting, dedicated hosting, managed hosting, disaster recovery, and business continuance services to a global customer base.

Integrated Solutions for Retailers magazine helps retail executives make informed decisions about technology and operations solutions for all of their sales channels. The magazine provides insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the retail enterprise.

myStaffingPro is a full-featured applicant tracking and recruiting software system with advanced applicant screening capabilities. myStaffingPro provides professional staffing software tools designed to help you achieve your hiring goals while saving time and money!

The Mystery Shopping Providers Association is the largest professional trade association dedicated to improving service quality using anonymous resources. With several hundred member companies worldwide, our diverse membership includes marketing research and merchandising companies, private investigation firms, training organizations and companies that specialize in providing mystery shopping services. Our member companies work with their clients to establish mechanisms to measure and improve levels of service.

The National Association for Retail Marketing Services (NARMS^sm) is the only legal forum that brings together all facets of the retail services industry—retailer, manufacturer, and retail service company—to network, and to discuss common issues and common solutions.

As the world’s largest retail trade association and the voice of retail worldwide, National Retail Federation's global membership includes retailers of all sizes, formats and channels of distribution as well as chain restaurants and industry partners from the United States and more than 45 countries abroad. In the U.S., NRF represents an industry that includes more than 3.6 million establishments and which directly and indirectly accounts for 42 million jobs – one in four U.S. jobs. The total U.S. GDP impact of retail is $2.5 trillion annually, and retail is a daily barometer of the health of the nation’s economy.

Omega Solutions is a PEO, or (Professional Employment Organization). Partnering with Omega actually saves companies money, since Omega administrative fees are less than the savings realized. As a PEO, Omega has access to markets that allow them to significantly reduce costs for worker's compensation insurance, state unemployment tax, group medical insurance, and possibly Single Business Tax, as well as other costs of administration.

Retail Council of Canada (RCC) has been the Voice of Retail in Canada since 1963. We speak for an industry that touches the daily lives of Canadians in every corner of the country — by providing jobs, career opportunities, and by investing in the communities we serve.

Retail Solutions Online is the premier sourcing site for ecommerce, loss prevention, pos software and hardware, workforce management, and retail supply chain solutions.

TDLinx is the leader in Location Information Management (LIM), providing marketers and marketing service companies with universal coverage and unique codes for every store in retail trade channels and for every outlet in on-premise trade channels.