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United States Toll Free: 800-961-5203
Canada Toll Free: 800-388-1353
United Kingdom: +44 (0)121 788 5900.
Forgot User Name or Password
If you have forgotten your password but know your user name you can have a new password emailed to you. Simply select the link “Forgot Password” located under the password field on log in screen, enter your user name and we will send a new password to the email address that we have on file.
If you do not know your user name, or do not get an email, you will need to contact your supervisor directly so they can reset your password and give you your user name.
Problems Signing In
Review the sign-in instructions below:
After reviewing the instructions above, if you are still receiving a message that reads:
Invalid Sign In. Verify your User Name and Password and try again.
Please contact your supervisor to verify your User Name or have your password reset.
Problems Taking a Survey
Some Internet providers and web accelerator programs result in invalid information being sent to Natural Insight. As a result, you may need to disable any speed-enhancing/accelerator/optimizer programs running on your computer. You may also try changing the settings for it to not work with the “www.naturalinsight.com” and “my.naturalinsight.com” Web sites.