Rapidly Expanding Merchandising Company Selects Leading Workforce Management Solution for Increased Efficiencies and Customer Satisfaction
STERLING, VA and CLEVELAND, OH - July 28, 2008: Natural Insight, a leading edge provider of Web-based workforce management solutions, today announced that Strategic Retail Solutions (SRS), a growing provider of custom retail merchandising solutions, has chosen Natural Insight to fully automate its field workforce.
With Natural Insight, SRS will be able to manage associated people, places and projects via one easy-to-use Web-based system. SRS's wide range of capabilities, including new store sets/resets, display assemblies, product recalls, and more, will be significantly streamlined, improving productivity while boosting customer service. SRS managers will be able to easily schedule and track jobs to speed and simplify project launch and execution. Field workers will use the system to accept assignments, receive instructions and log work activity in real time. A comprehensive reporting system will also provide SRS improved insight into project success and trends to maximize future results.
According to SRS President, Steve Custenborder, "At the end of the day, it's about client satisfaction, which is why we chose Natural Insight. After a competitive review of potential solutions we determined that Natural Insight provides us with the very best technology allowing us to perform quickly and accurately for our customers, and that's what matters most. In addition, Natural Insight gives us the ability to increase efficiencies across our business, which opens up new revenue streams while keeping operational costs low. Simply put, it's a true platform for growth."
"Natural Insight was designed with one thing in mind - to create a Web-based business enabler for organizations like SRS that rely on a distributed workforce," stated Stefan Midford, President & CEO of Natural Insight. "We welcome SRS to our family of customers and are pleased to have the opportunity to work with such a rapidly growing retail merchandising solutions provider. Their strong commitment to customer excellence will only be strengthened through the relationship between our two companies."
Strategic Retail Solutions focuses on understanding our client's business strategies and objectives. Our retailer specific knowledge, industry experience and proprietary mapping system enable us to customize merchandising solutions for each event by providing the best associates with the right skill sets. We provide excellent services for our clients through communication, accessibility and providing timely and accurate feedback.
Natural Insight, a web-based platform that improves an organization's ability to make superior business decisions, provides real-time task management capabilities with extensive tools for workforce communication and remote data collection. The company's solution enables Execution Intelligence that can dramatically reduce costs, accelerate speed-to-market and maximize performance. Natural Insight customers experience rapid work verification, improved accountability and increased accuracy that empowers managers to coordinate the activities of a larger number of workers with significantly less effort. Visit naturalinsight.com.
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Kim Larkin
Larkin Communications
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Holly McKee
Larkin Communications
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www.larkincomm.com