The United States retail industry currently employs more than 12 million people, 66% by retailers and 33% (a whopping 4 million people) by third-party staffing firms, agencies, and merchandising service providers. 

labor_force

So, with such a huge labor force, the question for companies in the retail system is...how are you supposed to optimize and manage labor while keeping in mind:

  1. Omni-channel growth needs
  2. Complex, diverse, and growing assortments
  3. Declining gross margin due to price competition
  4. Shortage of talent
  5. Wage rate pressures

To find the answer to these questions, and so many more, read the full white paper

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Topics: Retail Labor
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Shannon King is a Marketing Manager at Natural Insight. She's an avid Washington, D.C. sports fan and traveler/adventurer. Say hi on Twitter @shannonking456