Natural Insight is an interactive service that can be accessed via the phone, Web and through transaction gateways (together, the “Service”). This service is provided under its brand name by South49 Solutions, Inc. a Delaware corporation located at 46040 Center Oak Plaza, Suite 160, Sterling, VA 20166-6595 www.south49.com

Our Privacy Policy is designed to maximize your ability to protect your personal, private data while at the same time giving you the opportunity to share and obtain interesting and useful information. This Privacy Policy describes how we treat information received about you when you visit our Service. Please read the Privacy Policy carefully.

Information We Collect

General. When you register as a user of the Service (each, a “User”) and at other times, we will collect personally identifiable information from you. The personally identifiable information we collect includes limited personal data such as name, address, phone number and email address.

Interactive Content. Because South49 Solutions provides interactive services, other Users may set up order forms, surveys, polls or other mechanisms through which you can be asked to provide certain information. These features are entirely voluntary. If you do not wish to participate, you may elect to not provide the information. South49 Solutions is not responsible for the disclosure or use of any information collected by other Users through the Service; other Users may not be subject to the South49 Solutions privacy policy. Usage Information. Our web and phone servers automatically collect usage information when you visit our Service. Website usage information is information about our visitors (unregistered users of the Service) and Users that describes how our Service is used and navigated, including the number and frequency of visitors and Users to each web page and the length of their stays. Website usage information also includes the domain names and/or corresponding IP addresses (a numerical identifier for a computer on the Internet) of those who visit our website. Finally, phone usage information may include caller ID results depending on your local phone company’s ability to transmit that information. To disable caller ID transmissions, please contact your local phone company.

Security

The personally identifiable information we collect about you is stored in limited access servers. We will maintain appropriate safeguards to protect the security, integrity, and privacy of these servers and of your personally identifiable information. Except as described below, we will not use or intentionally disclose any personally identifiable information about you to any unaffiliated third parties without your consent.

How We Use Information Collected

We may combine the personally identifiable information we collect from you when you use the Service with other information about you that is available to us, including survey information, affiliate and third-party website usage information and information from other sources. We may use such information in several ways, including:

To enable us to process and verify purchases, to provide you with the goods and services you have requested, and for the purposes disclosed when you provide the personally identifiable information. To send Users email notifications of new Service features and topic-based news alerts if they have signed up for these announcements. To provide you with personalized content. To give South49 Solutions editors information that is useful for developing new features and services that meet Users’ needs. To improve the content and navigation on our Service. To alert you about new products and services and special offers. We may also share such information with our affiliates and other third parties to provide you with goods or services requested by you. However, any party that receives your information for this purpose will be prohibited from using it for any means other than those necessary to facilitate your transaction with South49 Solutions unless you agree that the party may make other uses of your information.

Finally, we may also use personally identifiable information to enforce our Terms and Conditions of Use or share such information with i) the issuer of a criminal or civil subpoena; ii) governmental authorities when legally required to do so; or iii) governmental authorities investigating a crime. We reserve the right to contact you at any time regarding Service-related problems or questions as well as changes to our Terms and Conditions of Use, our Privacy Policy, or other policies that affect you and your use of our Service.

Your Ability to Opt Out or Opt In

Opt Out. You can notify us that you do not wish to receive information about new products and services and special offers by opting out at the time you enter your personally identifiable information on the NaturalPhone.com website or by emailing us at support@South49.com.
Opt In. Several of the services we provide, including many of the email notifications and the surveys we conduct, are entirely voluntary. You will not receive such services unless you opt in, i.e., unless you expressly choose to receive these services.

Cookies

We employ cookie technology to help visitors and Users move faster through the website portion of the Service. When a visitor or User accesses a South49 Solutions website and takes advantage of certain features, we place several cookies on that User’s computer. A cookie is a string of information sent by a website and stored on your hard drive or temporarily in your computer’s memory. This allows the website to recognize you as you move through the website without having to keep asking you for your username and password. We also employ cookie technology to store usernames and passwords to make the login process easier and faster.

Review and Correction

You may review and update the personal information you provide us with as part of the registration process, or unsubscribe from the Service, by accessing your Profile or calling South49 Solutions directly at (800) 581-2141,

Links

We may make content from affiliated or other third party resources, including other websites, available to you from links located on the Service. These resources are not subject to our Privacy Policy, and may have their own individual privacy policy. We recommend that you review the privacy policy at each such resource to determine how it protects your privacy.

Policy Modifications

We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically.

Comments and Question

If you have any questions, comments or concerns about our Privacy Policy, please email us at info@South49.com.

This policy was last updated on January 01, 2009.

 


 

Terms of Use 

 

 

Natural Insight is an interactive service that can be accessed via the phone, Web and through transaction gateways (together, the “Service”). This service is provided under its brand name by South49 Solutions, Inc. (“South49″) a Delaware Corporation located at 46040 Center Oak Plaza, Suite 160, Sterling, VA 20166-6595. www.south49.com

This document sets forth the Terms and Conditions under which you may use the Service. The Service includes this Web Sites Natural Insight.com, NaturalPhone.com, NaturalFax.com, NaturalWeb.com and Capango.com (the “Web Sites”) and the corresponding interactive telephone service known as the NaturalPhone Voice Network (the “NaturalPhone Voice Network”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, do not use the Service. We may revise these Terms and Conditions at any time by forwarding in advance of implementing any changes, a copy of revisions to the legal notices address contained in any Master Services Agreement and subsequently updating this posting. You should visit this page periodically to review the Terms and Conditions, because they are binding on you. If you violate any of these Terms or Conditions, your permission to use the Service automatically terminates.

Scope of Use

South49 invites you to view and use the Web Sites in conjunction with the conduct of your business or as an authorized user of a company which has contracted to access the services. Under no circumstances may you resell or offer access for a fee, any Service provided by South49 unless authorized in a separate written agreement. Notwithstanding the foregoing, South49 understands and agrees that Client may offer access to the Services for a fee to their Clients who have secured services from Client. You may also listen to and use a single session of the NaturalPhone Voice Network subject to the same restrictions. Using the Service to evaluate whether to enter into a business relationship with South49 shall not constitute a commercial use for the purposes hereof. Except as otherwise provided on this page, no part of any content or software on the Service may be copied, downloaded, recorded or stored in a retrieval system for any other purpose, nor may it be redistributed for any purpose, without the express written permission of South49.

No Warranties

ALL CONTENT ON THE SERVICE, INCLUDING WITHOUT LIMITATION THE WEB SITES AND THE NATURALPHONE VOICE NETWORK, IS PROVIDED TO YOU ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOUTH49 MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE SERVICE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. USE OF THE SERVICE AND THE CONTENT AVAILABLE ON THE SERVICE IS AT YOUR SOLE RISK.

SOUTH49 MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN FROM THE WEB SITES IS FREE OF VIRUSES.

Limitation of Liability

SOUTH49 SPECIFICALLY DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE SERVICE, EVEN IF SOUTH49 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO RELIANCE BY ANY PARTY ON ANY CONTENT OBTAINED THROUGH THE USE OF THE SERVICE, OR THAT ARISES IN CONNECTION WITH MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER, INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE SERVICE OR VIRUSES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO THE SERVICE, OR RELATED INFORMATION OR PROGRAMS.

Trademarks

NaturalPhone, NaturalWeb, Natural Insight, NaturalFax, Capango, South49, the associated logo’s and Get More From Your Phone… Naturally!, are registered service marks of South49. Unauthorized use of any South49 trademark, service mark or logo may be a violation of federal and state trademark laws.

Copyright

The Service is protected by U.S. and international copyright laws. Except for your informational, personal, non-commercial use as authorized above, you may not modify, reproduce or distribute the content, design or layout of the Service or individual sections of the content, design or layout of the Service or Service logos without our express written permission.

Modifications

South49 reserves the right to modify the Service, excluding Services Fees as detailed in any Service Request, and the rules and regulations governing its use, at any time. Modifications will be posted on the Web Sites, and users are deemed to be apprised of and bound by any changes to the Service. South49 may make changes in the products and/or services described on the Service at any time and will ensure all changes provide functionality as least as capable as existed prior to the change and will not charge the Client for such modifications made relative to Services provided as indicated in the Service Requests. In the event that the Client deems that any material change results in a decrease in functionality as existed prior to such change, the Client shall have the following recourse (a) renegotiate pricing and/or (b) immediately terminate the relationship of the parties. Changes which result in the assessment of additional transaction fees, excluding changes already provided under the Service Request will be implemented in such a manner that you will have the option of turning on the feature and thus incurring any additional fees.

Links

From time to time, we may post links that will allow you to leave the Web Sites and, in the future, we may offer links that will allow you to leave the NaturalPhone Voice Network. The linked sites are not under the control of South49, and the content available on the sites linked to the Service do not necessarily reflect the opinion of South49. South49 is providing these links as a convenience to you, and access to any other sites linked to the Service is at your own risk. South49 assumes no responsibility for the content of such linked sites. The inclusion of any link does not imply a recommendation or endorsement by South49 of the linked site.

Unless otherwise set forth in a written agreement between you and South49, you must adhere to South49′s linking policy as follows: (i) any link to the Web Site must be a text only link clearly marked “HYPERLINKwww.South49, or the respective product Web address” (ii) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with South49′s names and trademarks, (iii) the link must “point” to the URL http://www.South49.com, , the respective product Home Page or Sign-In Page and not to other pages within the Web Site, (iv) the appearance, position and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, affiliated with, or associated with South49, (v) when selected by a user, the link must display the Web Site on a full-screen and not within a “frame” on the linking Web Site, and (vi) South49 reserves the right to revoke its consent to the link at any time and in its sole discretion.

Billing

You acknowledge that to ensure continuous service monthly service fees will be automatically billed at the then current rate until you tell us to cancel your service. If your company has executed a master services agreement with South49 and requested a user account for your use, all fees will be billed directly to your company according to the terms of the master services agreement.

Accurate Information

In consideration of your use of the Service, you agree to: (1) provide true, accurate, current and complete information about yourself, including, but not limited to, your email address, first and last name, and billing information (if not billed under a Master Services Agreement), as prompted by the Service’s subscription forms (such information being the “Registration Data”), and (2) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide information that is untrue, inaccurate, not current or incomplete, or if South49 has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, South49 has the right to suspend or terminate your use of the Service and any future use of the Service (or any portion of the Service).

Use of Information

You agree that you will not use any user information received as a result of your participation in the Service (“User Information”) for any purpose other than those explicitly agreed to by the user to whom that information pertains. As an example and not a limitation, you agree that you will not “cold-call” or engage in any type of unsolicited marketing based on User Information. You further agree that you will not disclose any User Information to anyone not subject to these terms and conditions. User Information includes any information included in reports from South49.

Please consult the Privacy Policy for guidance about how South49 uses your personal information. Intellectual Property Ownership

South49 alone (and its licensors, where applicable) owns and shall at all times hereunder remain the owner of all right, title and interest, including all related intellectual property rights in and to the Service and the South49 Content. In addition, South49 shall exclusively own any suggestions, ideas, enhancements, enhancement requests, modifications, feedback, recommendations or other information provided by you, or any other party to South49 relating to the Service.(collectively, the “Enhancements”)

This is not a sale and does not convey to you any rights of ownership in or related to the Service, the South49 Content or any of the related intellectual property rights owned by South49. Security

You are responsible for maintaining the confidentiality of your registered e-mail, user name and password. You, or you company if billed under a Master Services Agreement, are responsible for all uses of your registered e-mail, user name or password, and any and all related charges, whether or not authorized by you.

A Note to Users Outside of the United States. If you are a non U.S. user of the Site or Services, by visiting the Site and/or providing us with information, you acknowledge and agree that your Personal Information may be processed for the purposes identified in the Privacy Policy. In addition, your Personal Information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Information may be less stringent than the laws in your country. By providing your information, you consent to such transfer.

No Professional Advice

The content accessed through the Service is intended to be a general information resource for the subject matter covered, but is provided solely on an “AS IS” and “AS AVAILABLE” basis as noted herein. You are encouraged to confirm the information contained herein with other sources. South49 is not engaged in rendering medical, investment, financial, tax, accounting, legal, engineering, medical or other professional services or advice.If you desire or need such services or advice, you should consult a professional. You should not construe South49′s publication of this content as an endorsement by South49 of the views expressed herein, or any warranty or guarantee of any of these views, opinions or recommendations.

Content

Although South49 undertakes no obligation to review, monitor or moderate any content posted to the Service, South49 reserves the right to remove any content which violates the terms of this Accepted Use Policy , whether it be on the Web Sites or the NaturalPhone Voice Network.

Unless expressly noted, South49 does not control, approve or endorse any content posted on the Service, or represent the accuracy, truthfulness, quality or reliability of any such content. The content posted by users of the Service is solely the opinion and/or expression of the user that posted such content, and does not necessarily reflect the opinions of South49. Any reliance by you upon the content of the Service shall be at your sole risk.

You should exercise sound judgment when posting content to the Service to avoid making threatening, offensive, abusive, unlawful, false or unsubstantiated remarks. You are solely responsible for any messages posted by you that include any such remarks, and each message you post may identify you as the author of such message. You should also avoid posting any message containing (1) personal information, (2) confidential information or (3) any third party content (e.g., music, voice recordings, etc.) without the express written permission of the content owner. You agree to indemnify and hold harmless South49 from and against any claims, demands, loss, damage or expense, including without limitation attorneys’ fees, relating to content you make available to others on or through the Service.

Purchases

Your commercial dealings with advertisers and/or vendors found on or through the Service (each, a “Vendor”), including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such Vendor. You agree that South49 shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such Vendors on the Service.

Location

The Service is operated by South49 from its offices in the United States. South49 makes no representation that the information located on the Service is appropriate or available for use in other locations, and access to the Service from territories where the content of the Service may be illegal is prohibited. Those who choose to access the Service from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claims relating to the information available on the Service will be governed by the laws of the Commonwealth of Virginia, U.S.A., excluding the application of its conflicts of law rules.

Employment Opportunities

South49 is committed to the principles of equal employment opportunity. Applicants are considered for all positions without regard to race, sex, color, religion, national origin, age, disability (so long as such disability can be reasonably accommodated) or any other status protected by applicable law. Violations and Additional Policies

South49 reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access from a particular Internet address or phone number to the Service.

These terms were last updated on August 1st 2013