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INSIGHT 2019

Agenda - April 12, 2019

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April 12th 2019

Breakfast
Breakfast
08:30 am - 09:20 am - Chesapeake Ballroom
NI Exchange: How will the work marketplace make an immense impact on your business?
NI Exchange: How will the work marketplace make an immense impact on your business?
09:20 am - 10:00 am - Chesapeake Ballroom
Stefan Midford, President and CEO, South49; Matthew Dwyer, Product Manager, Natural Insight
Business Case Study
See Abstract

NI Exchange: How will the work marketplace make an immense impact on your business?

09:20 am - 10:00 am - Chesapeake Ballroom
Stefan Midford, President and CEO, South49; Matthew Dwyer, Product Manager, Natural Insight

Properly conducting operations across hundreds of thousands of stores sometimes requires you to bring in one or more partners to help execute the work. Existing solutions to do so bring many challenges. Finding the right partner can be time-consuming, and once you have done so, you may still have some holes in your coverage. Even when you do manage to get the coverage you want, you often still do not achieve the centralized and real-time visibility across all teams.

On the other hand, getting to bid on work to leverage your entire workforce can also be challenging since you do not necessarily learn of the needs before it is too late. In this session, discover how NI Exchange will help you:

  • Leverage strengths of your Natural Insight Network

  • Leverage underutilized workers, increase coverage and revenue

  • Grant unified picture of execution work

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The essentials of communicating more efficiently with  in-store teams
The essentials of communicating more efficiently with in-store teams
09:20 am - 10:00 am - Severn
Eric "Jake" Jacobson, Training and Implementations Manager, Natural Insight
NI Hero Training
See Abstract

The essentials of communicating more efficiently with in-store teams

09:20 am - 10:00 am - Severn
Eric "Jake" Jacobson, Training and Implementations Manager, Natural Insight

NI Communicate—Natural Insight's suite of communication features to help you better communicate your team—just got even better!

In this session, learn about our latest addition to NI Communicate, Push Notifications, and how these notifications can improve communications by:

  • Increasing efficiency of communication about updates to Natural Insight users
  • Saving Natural Insight users time by presenting notifications that can be tapped to jump right to the update
  • Saving time and resources as a result of reduced call volume from the field
  • Increasing likelihood of messages being seen immediately
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The real impact of smoother Schedule and route optimization
The real impact of smoother Schedule and route optimization
10:10 am - 10:40 am - Chesapeake Ballroom
Stewart Moody, Client Services Manager, CACI Ltd.; Rick Sterrett, VP, Operations, Natural Insight; Matthew Dwyer, Product Manager, Natural Insight
Business Case Study
See Abstract

The real impact of smoother Schedule and route optimization

10:10 am - 10:40 am - Chesapeake Ballroom
Stewart Moody, Client Services Manager, CACI Ltd.; Rick Sterrett, VP, Operations, Natural Insight; Matthew Dwyer, Product Manager, Natural Insight

Every single day, numerous field team members travel from store to store to execute their assignments. If companies reimburse by mileage, it is in their best interest to ensure team members are taking the most efficient routes to their stores. Field team members share in this benefit as a more efficient route prevents them from battling excess traffic every leg the journey. In this session, you will learn:

  • How Schedule Optimization saves field team members time by organizing their schedules in the most efficient way

  • How employers can save money by ensuring they are only reimbursing for mileage netted via the most efficient routes

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The Pulse of Your Workforce: How to Use Exceptions to Achieve Maximum Effectiveness in Your Retail Execution
The Pulse of Your Workforce: How to Use Exceptions to Achieve Maximum Effectiveness in Your Retail Execution
10:10 am - 10:40 am - Severn
Jon Herbert, Senior Account Manager, Natural Insight
NI Hero Training
See Abstract

The Pulse of Your Workforce: How to Use Exceptions to Achieve Maximum Effectiveness in Your Retail Execution

10:10 am - 10:40 am - Severn
Jon Herbert, Senior Account Manager, Natural Insight

Exceptions in Natural Insight are a powerful way to keep a pulse on your workforce and how effectively each employee is completing work. Are you taking full advantage of this valuable feature in Natural Insight?

In this session, Jon Herbert, Senior Account Manager, Natural Insight, will cover:

  • Exception Configuration
  • Applications
  • Manager Resolutions
  • Exception Reports
  • And more!
Join Jon as he reviews the most commonly used Exceptions, how to approach them with a “less is more” mentality to achieve maximum effectiveness, and how to couple Exceptions with NI Communicate to correct less-than-desired behavior—all with a nice little paper trail for your benefit as an employer!
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Morning Break
Morning Break
10:40 am - 11:10 am
The Retail Marketplace: Past, Present, and Future
The Retail Marketplace: Past, Present, and Future
11:10 am - 11:40 am - Chesapeake Ballroom
Tom Palombo, CEO, The InStore Group; Carlos Roca, President & Founder, MAAS, Inc; Andrew Therrein, Director Business Development, Eventmark LLC
General Session
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The Retail Marketplace: Past, Present, and Future

11:10 am - 11:40 am - Chesapeake Ballroom
Tom Palombo, CEO, The InStore Group; Carlos Roca, President & Founder, MAAS, Inc; Andrew Therrein, Director Business Development, Eventmark LLC

The Retail Marketplace is drastically different today than it was just five years ago—and that isn't stopping anytime soon. What has it been like in retail over the past five years, and how has that impacted the Retail Marketplace today? What challenges exist today, and how do they affect your margins? And where is the Retail Marketplace headed in the next five years?

In this session, veteran executives from product and experiential companies will come together to discuss where we have been, where we are now, and where we are going in the future—and what it means for your company.

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Takeaways : Change starts on Monday
Takeaways : Change starts on Monday
11:40 am - 12:00 pm- Chesapeake Ballroom
Closing Remarks
See Abstract

Takeaways : Change starts on Monday

11:40 am - 12:00 pm- Chesapeake Ballroom
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