Phone Numbers through Staff API Must Pass Validation (MAINT-1987)
The Staff API now validates phone numbers using the international E.164 standard. In practical terms, this means that phone numbers can be up to 15 characters and only contain numbers and the following symbols: 0, #, +.
New User Guide for Reveal Analytics
We are compiling a user’s guide for Reveal Analytics. You will soon be able to learn more about the Reveal Analytics platform including how to use the different Report types and how to dive into Advanced filtering options. The first iteration of the guide will focus on Projects/Surveys reports.
New Report Type in Reveal Analytics: Staff
Reveal Analytics is being enhanced to allow reports to be created from the Staff object. This type of report enables custom reports to be generated using many of the fields that are currently viewable on the Staff Profile page. Since some staff fields are role-specific, report creators will only be able to include fields they have permission to view.
Color-Coded Shifts in Calendar
Visits on the staff calendar will soon be color-coded. This will enable a quick glance to refer to all visits or shifts within a project. To use the feature, edit your Project and choose a color in the “Visits on Calendar” section.
New Vertical Report Format in Reveal Analytics
A new feature to offer a specialized vertical report view is in development. This output format is useful for generating reports that will be ingested into another processing system since it includes field execution results on a line-by-line basis: a new row for each question with the non-question fields duplicated. To find this option, access the Advanced Options when building a report.
Workforce Health: Staff Scoring
Last week, Natural Insight released Staff Scoring. This important new feature gives admins and executives unprecedented insights into their staff. The video below will introduce you to the Workforce Health initiative at Natural Insight. Click the image below to watch the video.
If you have any other questions, please email Natural Insight support at support@naturalinsight.com or call us at:
Profiles were unviewable after using the Staff Add API to add/edit fields because phone numbers were not being validated. This has been fixed and all Staff API phone numbers require validation. MAINT-1987
The routingChallenge table allowed for multiple challenge records per routingInfold, which prevented the MS payroll export from running. This has been updated to only allow one challenge record per routingInfold. MAINT-2131
Before, if a survey question contained an action item, like adding a Staff tag, and a manager submits the survey on the rep’s behalf, the manager would get the staff tag applied to their profile rather than the rep who has the visit scheduled for them. This has been corrected. MAINT-2164
When reports are large, clicking the Export button takes a few moments to export. Users would end up clicking the button multiple times. We have added a spinning icon, much like the one that appears when users save a report, to the Export button to show users that the export is in progress. MAINT-2216
When using Capture on mobile devices, the swipe function was inconsistent. Swipe is now more reliable. MAINT-2268
When exporting to a report titled “Master – HD Honeywell Non WIFI,” the dropdown of keys displayed the iCims key multiplied by around 30 times. This has been fixed. MAINT-2285
The old version of the staff profile page allowed both staffNumber and staffId as URL parameters. The current version only supports the latter. This has been updated to allow both URL parameters. MAINT-2323
If a termination date is entered in error, it can't be removed by the client (admin) or CS, and it is visible to the end user. This has been fixed. MAINT-2322
The new survey response variables in action item e-mails were not displaying correctly in e-mails being generated from Non-Project Surveys. This has been corrected. PROD-4221
When switching between sources like “non-project, project, timekeeping” in the dropdown menu, the ag-grid did not automatically resize its columns to fit. This has been fixed. PROD-4250